Support Hub

Mission Control is standing by. How can we help you navigate the stars today?

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Contact Support

Have a technical issue or found a galactic anomaly? Send us a transmission directly.

E-mail Us
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Account Issues

Need help with data recovery or account deletion? We've got you covered.

Data Rights

Common Transmissions (FAQ)

How do I restore my purchases?

Open the in-game Shop and tap "Restore Purchases" at the bottom. The app will securely verify your Apple ID and restore all permanent items.

Can I play during space flight (offline)?

Absolutely! Galactic Words is designed for interplanetary travel. No internet connection is required for single-player exploration.

How do I sync progress?

Enable iCloud and Sign In with Apple. Your progress will automatically sync across all your iOS and iPadOS devices.